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To access the full job descriptions, please click on the headings below.

Communications & Events Coordinator

Communications & Events Coordinator

Overview:

Under the direction of the Executive Director, the Communications & Events Coordinator will lead the Foundation’s communication and marketing portfolio, along with implementing and overseeing the event portfolio. The individual will support the marketing and communications needs of the Executive Director and the fundraising team, ensuring the foundation’s brand is executed professionally and consistently. This individual must juggle multiple priorities from different staff and be able to lead in this face-paced environment.

The main goal of the Communications & Events Coordinator is to effectively describe and promote the hospital foundation, its fundraising campaigns and events, raising awareness and inspiring increased support to improve health care for everyone in our community. This is an excellent opportunity for a candidate looking to further their experience in the communications field, specifically within a healthcare environment.

Key Areas of Involvement for Communications:

  1. Leads all communications and marketing including acting as the organization’s brand champion.
  2. Works with the Executive Director to develop an annual strategic communications plan and manages the implementation of the plan.
  3. Leads the production and communication of all marketing and communications collateral and co-ordinates third party vendors such as graphic designers, web designers, videographers, etc.
  4. Generates compelling story ideas, researches, interviews, writes and edits a variety of documents such as direct mail campaigns, thank you postcards, feature articles, editorials, newsletters, copywriting for brochures, event programs, website content and maintenance of the website.
  5. Develops the annual and monthly marketing and social media strategies for Foundation campaigns and events while integrating the marketing needs of the events and campaigns smoothly within all other Foundation requirements.
  6. Develops and manages within a detailed and integrated communications budget.
  7. Maintains accurate constituent data for donors and sponsors.
  8. Builds and directs a network of influential sponsors and supporters who will open doors and make introductions to new suspects and prospects.

Key Areas of Involvement for Events:

  1. Works with the Executive Director (where appropriate) to strategize, prepare and manage the events budgets.
  2. Responsible for the vision, development and delivery of current and future special events whether managed by staff or contractors.
  3. Maintains and elevates the existing high standards established for these events in order to assure the achievement of budget goals and donor/participant satisfaction.
  4. Provides direct leadership and community outreach for the development of third party events.
  5. Leads Foundation initiatives to recruit, train and retain volunteers to support special events.
  6. Responsible for securing event sponsors and achieving budget goals for each special event.
  7. Liaises with event production contractors.
  8. Responsible for securing the Live and Premium Auction and raffle items with the Evening of Caring and Golf Classic Committees.
  9. Use his/her strong knowledge and understanding of current trends in digital media/social media to enhance the events portfolio.

Required Education & Experience:

  • Demonstrated experience with communications and marketing.
  • Excellent verbal and written communication skills and ability to present concepts verbally.
  • Strong writing, editing, proofreading, planning and project management skills.
  • Bachelor’s degree or equivalent with five years’ experience.
  • Must have strong social media marketing skills and database experience with robust Microsoft Office products (Outlook, Word, PowerPoint, Excel).
  • History of demonstrating initiative and the ability to manage competing priorities.
  • Speaking more than one language is considered an asset.

Professional/Technical Competencies:

  • Ability to think creatively and write to inspire coupled with the ability to work independently.
  • Proven ability working with volunteers.
  • Demonstrated ability to manage and produce events, set priorities, and meet deadlines.
  • Knowledge and experience in Raiser’s Edge, Microsoft Suite of Products.
  • Knowledge and familiarity with the Tri-Cities Region.
  • Must be able to handle difficult situations with grace, diplomacy, and flexibility.
  • Must maintain an extremely high level of attention to detail in a fast-paced, changing environment.
  • Must be able to establish and maintain positive and productive working relationships with supervisor, board of directors, peers, vendors and volunteers.

About Eagle Ridge Hospital Foundation (ERHF)

ERHF’s mission is to enhance the delivery of health care services in the Tri-Cities through philanthropy and advocacy. ERHF has been raising funds for Eagle Ridge Hospital (ERH) since 1982 bringing new medical equipment and technology to the hands of our health care team, ensuring the best possible health care is provided in our area. The Foundation is in the final phase of a $5.0M capital campaign to support the expansion of ERH. The Foundation raises funds through annual mail campaigns, legacy programs, individual donations, corporate partnerships, community-minded foundation grants, service organizations and special events.

To apply for this job please submit your resume to charlene@erhf.ca. Application deadline is Monday, September 21st, 2020 @ 5:00pm.

Database Coordinator

Database Coordinator

Under the direction of the Executive Director (ED), the Database Coordinator is responsible for coordinating and leading all gift processing functions for the Foundation with support of the Development Assistant. He/she maintains computerized donor, payroll and financial database systems; develops and prepares a variety of database reports; responds to donor inquiries; provides a variety of administrative and logistical support to the fundraising team; and supports marketing and communications with direct mail production and data maintenance.

Principle Duties and Responsibilities:

  1. Develops and generates a variety of stock and custom data reports.
  2. Maintains a computerized database (Raiser’s Edge); coordinates all data entry; oversees data entry performed by Foundation staff; analyses, exports and manipulates data.
  3. Prepares tax receipts and donor acknowledgements and accesses data; prepares donor follow-up correspondence for monthly, credit card and on-line giving; follows up on declined credit card transactions and NSF cheques.
  4. Co-ordinates the flow and accuracy of all financial information to and from the accounting firm (Gregory and Associates) and the bank for the preparation of the monthly financial statements including preparation of daily cash reports and end of period reports.
  5. Inputs and maintains the ERHF payroll system on a bi-weekly basis.
  6. Responds to donor inquiries and coordinates responses as required.
  7. Prepares lists for donor solicitations and mailings as well as ‘kill lists’ in collaboration with the fundraising team including ordering direct mail stationary and other printed materials, co-ordinating list brokers, print shops and mail houses as needed and agreed to by the Major Gifts Officer.
  8. Provides financial information as required and works with staff and the ED to prepare and manage their annual budgets.
  9. Provides database support for the donor recognition program including maintaining the donor wall, prepares invitations and registration lists for donor recognition events; participates in all events as needed.
  10. 10.Supports the Foundation’s two signature special events – Evening of Caring Gala and the Ryan and Lucas Johansen Charity Golf Classic; prepares sponsorship letters; tracks solicitor assignments; enters sponsorship; player and guest participants in database; co-ordinates registration and auction cash out on day of the event and provides post-event support such as cash management, data entry, revenue reports, tax receipts and donor and sponsor acknowledgement letters.
  11. 11.Provides telephone, reception duties and administrative/development assistance as needed.

QUALIFICATIONS:

Post-secondary education with graduation from a recognized administrative or business program plus five (5) years recent, related experience or an equivalent combination of education, training and experience. Proficient in Outlook, Word, Excel, Raiser’s Edge and other related software and a demonstrated five (5) year track record with Raiser’s Edge and MS Office applications. Blackbaud certified Raiser’s Edge Associate is an asset.

COMPETENCIES:

  • Results Oriented: achieves expected quality and quantity of output.
  • Cooperation/Teamwork: willingly accepts assignments and works effectively with teams. 
  • Initiative: self-starter; performs tasks with minimum level of supervision.
  • Organizing & Planning: prioritizes, shifts strategy and obtains aid from others in a timely manner.
  • Self-Awareness & Feedback: listens and accepts feedback from others; interest in professional and personal growth.
  • Communication: verbal and written communication is clear, concise, accurate and appropriate.
  • Interpersonal Skills: interacts productively, courteously with all audiences and able to perform under tight timelines.
  • Punctuality & Attendance: arrive to work on time; absences do not interfere with performance of monthly obligations.

About Eagle Ridge Hospital Foundation (ERHF)

ERHF’s mission is to enhance the delivery of health care services in the Tri-Cities through philanthropy and advocacy. ERHF has been raising funds for Eagle Ridge Hospital (ERH) since 1982 bringing new medical equipment and technology to the hands of our health care team, ensuring the best possible health care is provided in our area. The Foundation is in the final phase of a $5.0M capital campaign to support the expansion of ERH. The Foundation raises funds through annual mail campaigns, legacy programs, individual donations, corporate partnerships, community-minded foundation grants, service organizations and special events.

To apply for this job please submit your resume to charlene@erhf.ca. Application deadline is Monday, September 14th, 2020 @ 5:00pm.