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To access the full job descriptions, please click on the headings below.

Database Coordinator (Temporary - One Month Contract)

Location: Port Moody, BC
Job Type: Temporary – One Month Contract
Job Title: Database Coordinator

Job Description

Under the direction of the Executive Director (ED), the Database Coordinator is responsible for coordinating and leading all gift processing functions for the Foundation with support of Development Assistant. He/she maintains computerized donor, payroll and financial database systems; develops and prepares a variety of database reports; responds to donor inquiries; provides a variety of administrative and logistical support to the fundraising team; and supports marketing and communications with direct mail production and data maintenance.

Principle Duties and Responsibilities:

  • Develops and generates a variety of stock and custom data reports.
  • Maintains a computerized database (Raiser’s Edge); coordinates all data entry; oversees data entry performed by foundation staff; analyses, exports and manipulates data.
  • Prepares tax receipts and donor acknowledgements and accesses data; prepares donor follow-up correspondence for monthly, credit card and on-line giving; follows up on declined credit card transactions and NSF cheques.
  • Co-ordinates the flow and accuracy of all financial information to and from the accounting firm (Gregory and Associates) and bank for the preparation of the monthly financial statements including preparation of daily cash reports and end of period reports.
  • Inputs and maintains the ERHF payroll system on a bi-weekly basis.
  • Responds to donor inquiries and coordinates responses as required.
  • Prepares lists for donor solicitations and mailings as well as ‘kill lists’ in collaboration with the fundraising team including ordering direct mail stationary and other printed materials, co-ordinating list brokers, print shops and mail houses as needed and agreed to by the Major Gifts Officer.
  • Provides financial information as required and works with staff and the ED to prepare and manage their annual budgets.
  • Provides database support for the donor recognition program including maintaining the donor wall, prepares invitations and registration lists for donor recognition events; participates in all events as needed.
  • Supports the foundation’s two signature special events – Evening of Caring and the Ryan and Lucas Johansen Charity Golf Classic; prepares sponsorship letters; tracks solicitor assignments; enters sponsorship; player and guest participants in database; co-ordinates registration and auction cash out on day of the event and provides post-event support such as cash management, data entry, revenue reports, tax receipts and donor and sponsor acknowledgement letters.
  • Provides telephone, reception duties and administrative/development assistance as needed.

QUALIFICATIONS:

Post-secondary education with graduation from a recognized administrative or business program plus (5)years recent, related experience or an equivalent combination of education, training and experience. Proficient in Outlook, Word, Excel, Raiser’s Edge and other related software and a demonstrated 5 (five) year track record with Raiser’s Edge and MS Office applications. Blackbaud certified Raiser’s Edge Associate is an asset.

COMPETENCIES:

  • Results Oriented: achieves expected quality and quantity of output.
  • Cooperation/Teamwork: willingly accepts assignments and works effectively with teams.
  • Initiative: self-starter; performs tasks with minimum level of supervision.
  • Organizing & Planning: prioritizes, shifts strategy and obtains aid from others in a timely manner.
  • Self-Awareness & Feedback: listens and accepts feedback from others; interest in professional and personal growth.
  • Communication: verbal and written communication is clear, concise, accurate and appropriate.
  • Interpersonal Skills: interacts productively, courteously with all audiences and able to perform under tight timelines.
  • Punctuality & Attendance: arrive to work on time; absences do not interfere with performance of monthly obligations.

To apply for this job please submit your resume to Judy@erhf.ca.

Development Assistant (Temporary - One Month Contract)

Location: Port Moody, BC
Job Type: Temporary – One Month Contract
Job Title: Development Assistant

Job Description

Under the direction of the Executive Director, the Development Assistant will help the fast-paced Development Department fulfill its objectives by supporting the fundraising team. The individual will support the Executive Director and a group of fundraisers. This individual must juggle multiple assignments from different staff with grace and be resourceful enough to solve problems independently. The Development Assistant will also assist with public events, schedule meetings, create, format and proof documents and presentations, as well as other projects (detailed below) as assigned to support the charity. In addition, the Development Assistant will update donor information regularly in our Raiser’s Edge and Auction-Tracker databases and conduct basic internet research. The individual will work closely with the other members of the Development and Executive teams.

This is an excellent opportunity for a candidate looking to further their experience in the fundraising field, specifically within a healthcare environment, gaining experience within major gifts, annual giving and event fundraising portfolios.

Required Education & Experience

  • Bachelor’s degree or equivalent experience.
  • Must have strong computer and database experience with robust Microsoft Office skills (Outlook,Word, PowerPoint, Excel) required and willingness to learn new technology.
  • Demonstrated experience with donor databases (Raisers Edge preferred).
  • Excellent verbal and written communication skills.
  • History of demonstrating initiative and the ability to manage competing priorities.
  • Ability to speak a second language an asset, for example Mandarin, Korean, etc.

Job Requirements

  • Resourceful, positive, and good humored.
  • Highly developed organization and information management skills.
  • Must be able to handle difficult situations with grace, diplomacy, and flexibility.
  • Must be able to prioritize workload while managing concurrent, diverse projects.
  • Must able to meet time-sensitive deadlines and maintain an extremely high level of attention to detail in a fast-paced, changing environment.
  • Must be able to establish and maintain positive and productive working relationships with supervisor, peers, vendors, partners, and volunteers.
  • Demonstrated ability to work in a team environment, and work under the direction of others required.
  • Comfortable dealing with people at all levels of an organization and public.
  • Ability to understand and carry out oral and written instructions and request clarification when needed required.
  • May be asked to flex work hours in order to accommodate weekend and evening event preparation or execution.
  • Own transportation

Principal Duties & Responsibilities:

ADMINISTRATIVE/DEPARTMENT SUPPORT

  • Processes all monetary & in-kind contributions providing daily cash reconciliation.
  • Provides telephone, reception duties and administrative assistance as needed.
  • Responds to donor enquiries and coordinates responses with appropriate fund raisers.
  • Donation acknowledgement lead: processes gifts, prepares thank you notes, and organizes other stewardship efforts.
  • Research individual donors, prospects, grantors, foundations and others.
  • Lead for all Development Department clerical duties- filing, phone calling, meeting preparation, etc.
  • Support of Volunteer Management for events and in-office activities

DATABASE MANAGEMENT

  • Maintains donor database (Raiser’s Edge), and accurately and consistently updates donor information to ensure data reliability and current mailing lists.
  • Generates donor reports and pledge reminders as requested.
  • Lead for all Development Department clerical duties – filing, phone calling, meeting preparation, etc.
  • Provides database support for the donor recognition program including maintaining the donor wall, prepares invitations and registration lists for on-site donor recognition events; participates in on-site events as needed.
  • Tracks solicitor assignments; enters sponsorship, player and guest participants the database; provides post event support such as cash management, data entry, revenue reports, tax receipts; assists with donor and sponsor acknowledgement letters.

EVENT SUPPORT

  • Leads ERHF auction procurement and preparation (live and silent packages).
  • Assists with annual auction, luncheon and other events as needed (i.e. processing credit cards, tracking guest responses, phone calling, data entry, day of event support, misc. duties as assigned).
  • Assists with scheduling and coordinating committee meetings.

To apply for this job please submit your resume to Judy@erhf.ca.

Annual Giving Officer

Location: Port Moody, BC
Job Type: Permanent, Full-Time
Job Title: Annual Giving Officer

Why Join Us?

This is an excellent opportunity for a candidate with passion for an annual giving portfolio, who is looking to advance in the fundraising field, within a healthcare environment.

This is a full-time permanent position, the successful candidate can expect 3 weeks of vacation with a competitive benefits package, a Municipal Pension Plan (MPP), and various professional development opportunities. You will be working with a passionate and dynamic team.

At Eagle Ridge Hospital Foundation, we believe in, and promote a diverse, inclusive, and equitable workplace culture to empower and create opportunities for all. We welcome and encourage people of all backgrounds, nationalities, gender identities, sexual orientation, religion and beliefs to apply.

Job Summary

Reporting to the Executive Director (ED), the Annual Giving Officer’s primary responsibility is to provide ongoing development, review, analysis and reporting of the Foundation’s Annual Giving program. This involves annual direct mail campaigns, monthly giving, Grateful Patients Program, Feel Good In Your Hood Program, third-party fundraising, and grant applications of $5,000 and under. This role supports the growth of the Foundation’s fundraising portfolio – with a focus on community outreach – and the operational excellence of the Annual Giving program. The successful candidate will be personally managing the annual giving portfolio, and raising $600,000 annually, with a pipeline of $1M.

The Annual Giving Officer also responsible for supporting the development of a prospect pipeline for the Foundation’s Major Gifts and Estate & Gift Planning programs.

Roles and Responsibilities

  • Lead the strategy and development of Annual Giving program with a focus on the priorities identified in the Foundation’s Strategic Plan with a long-term view to grow and diversify the annual giving channel.
  • Manage the portfolio of the Annual Giving program, including annual direct mail campaigns, monthly giving, Grateful Patients Program, Feel Good In Your Hood Program, third-party fundraising and grant applications of $5,000 and under.
  • Works with the Executive Director in maintaining an on-going program growth strategy and provide input into the development of the Foundation goals and development plans.
  • Work collaboratively with the development team in the identification, cultivation, solicitation, and stewardships of donors up to the $5,000 level.
  • Ensure personal revenue goals and targets are met for all fundraising programs under the Annual Giving portfolio.
  • Maintain the integrity of the CRM system by complying with policies and procedures for data collection and data entry.
  • Write proposals and cases for support that clearly explain the funding opportunities for prospective donors.
  • Support the foundation’s two signature special events – the Evening of Caring Gala and the Ryan and Lucas Johansen Charity Golf Classic.
  • Performs other related duties as assigned.
  • Attend meetings and community events outside of regular work hours as required.

Qualifications

  • Bachelor’s Degree in a relevant field (e.g. Communications or Business) from a recognized post-secondary institution OR an equivalent combination of education and relevant work experience.
  • Minimum five (5) years fundraising experience with three (3) years of direct experience in annual giving, or working for a direct marketing agency. Health care experience preferred.
  • Excellent verbal, written, presentation, and analytical abilities; vigorous attention to detail; exceptional time and organizational management skills.
  • Advanced experience using Raiser’s Edge NXT or related CRM system and Microsoft Office.
  • Advanced knowledge and experience with data analytics, data segmentation, and reporting.
  • Experience developing, implementing, and monitoring annual business plans and budgets.
  • Highly organized with strong attention to detail and ability to work under pressure.
  • Ability to work independently and as a team member.
  • Certified Fund Raising Executive (CFRE) designation is an asset.

To apply for this job please submit your resume and cover letter to judy@erhf.ca.

Application deadline: We are accepting rolling applications until the position is filled.

Salary range: $65,000 – $75,000

We appreciate your interest in working with Eagle Ridge Hospital Foundation. Only short-listed candidates will be contacted.

About Eagle Ridge Hospital Foundation (ERHF)

ERHF’s mission is to enhance the delivery of health care services to our community through philanthropy and advocacy. ERHF has been raising funds for ERH since 1982 bringing new medical equipment and technology to the hands of our health care team, ensuring the best possible health care is provided in our area.

The Foundation raises funds through annual mail campaigns, legacy programs, individual donations, corporate partnerships, community-minded foundation grants, service organizations and special and signature events.